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A. TRAINING OVERVIEW
Learning the ropes in any endeavour includes understanding when the ropes should be tied, unfastened, tugged or pulled.
In this exciting, activity-based Transactional Emotional Intelligence (TEI) Masterclass, Ayuli Jemide, author of LISTENEVERYHOW: How Negotiations Work, gives participants practical insight into the art of sensitive and intentional navigation of the interpersonal side of any transaction, helping them achieve desired goals in a manner that creates positive satisfaction with both the outcomes and the process.
The lessons are practical and immediately applicable.
B. KEY TAKEAWAYS
1. Improve engagement skills
Understand people’s antecedents and how these play out in their interactions.
“We are the sum total of our experiences.” — B. J. Neblett
2. Improve listening skills
Learn how to listen, what to listen for and the importance of the unspoken.
“The best way to understand people is to listen to them.” — Dr Ralph Nichols
3. Influence decisions
Understand people’s definitions of value, as well as their philosophies and mindsets.
“Everyone is willing to give you something for whatever it is they desire the most.” — Henry Oberlander, Henry’s Rule of Business
C. WHY SHOULD PEOPLE ATTEND?
1. Strengthen interpersonal skills
Interpersonal skills are increasingly important in the workplace and can be difficult to find. A LinkedIn survey of 291 US hiring managers found that 59% reported difficulty finding candidates with the right soft skills.
The bootcamp provides practical concepts that participants can immediately apply.
2. Learn from experiential knowledge
The programme is grounded in practical, experiential knowledge drawn from real-world transactions and interactions.
3. Learn from an experienced facilitator
Ayuli has taught this Transactional Emotional Intelligence Bootcamp to several audiences across Europe, Africa and the Middle East, with participant ratings averaging between 4.6 and 4.8 out of 5.
D. TRAINING FEEDBACK
1. “It was a brilliant presentation! The professor took his time delivering his presentation and he had an anecdote for every point he made! Even though I had read his book before coming for the programme, I still enjoyed the seminar and gained a lot!”
2. “AJ was very engaging. Excellent class with a lot of learning. I will recommend this to my negotiators and business managers.”
3. “The class was very enlightening and practicable. I garnered extremely valuable lessons which I look forward to applying in future corporate transactions and achieving my organisation’s overall objectives as they relate to clients’ needs.”
4. “Assignments, homework, learning materials and other activities designed by the professor contributed to my knowledge of the course and understanding of the subject.”
5. “The course content was relevant and easy to understand. The professor employed lessons from real-life case studies and a participatory approach, enabling us to think through and understand how negotiation works in real-life situations. The professor was approachable and communicated clearly.”
6. “Even though it was a long class of four sessions in a row, the professor was very dynamic, adding activities that involved the students. He knows a lot about the topic he shared with us, and you can see he enjoys teaching it.”
E. ABOUT THE SPEAKER
Ayuli Jemide (AJ) is a model contrarian who finds excitement in championing concepts that go against the grain. He is the Founder and Lead Partner of Detail Commercial Solicitors, Nigeria’s first commercial solicitors’ firm to specialise exclusively in non-courtroom practice.
He is the author of LISTENEVERYHOW: How Negotiations Work, published in 2021 and available on Amazon.
Ayuli was named Best Lawyer, Nigeria, 2013 by World Finance. He has also been described by Chambers Global Guide as a “very effective negotiator”. He has over two decades of experience dealing with clients, regulators and counterparties on transactions and has negotiated various groundbreaking deals.
F. COURSE CONTENT
1. PREPARING FOR A NEGOTIATION & IDENTITY FRAMING
“We are the sum total of our experiences.” — B. J. Neblett
Successful outcomes in a negotiation require an understanding of people, as much as the relevant facts and principles.
Participants will explore:
• preparing for a negotiation by researching the situation and the characters at play
• gathering information and distilling it effectively
• making informed assumptions about counterparts
• identity-framing exercises
• setting realistic objectives and choosing which battles to fight
2. PRODUCTIVE LISTENING
“The most basic of all human needs is to understand and be understood. The best way to understand people is to listen to them.” — Dr Ralph Nichols, Founder, International Listening Association
Participants will explore:
• the importance of listening
• the difference between listening and hearing
• listening, understanding, empathy and trust
• how to listen, what to listen for, deducing and extrapolating, and more
• interpreting buzzwords, triggers, whispers, symptoms and more
• body language
• the power of silence and when to deploy it
3. VALUE MINDSETS, PHILOSOPHIES & PAWNS
“Everyone is willing to give you something for whatever it is they desire the most.” — Henry Oberlander, Henry’s Rule of Business
Participants will explore the different value mindsets (intrinsic, tangential and emotional) and how they play out in negotiations.
4. FACTORS THAT AFFECT DECISION-MAKING
“Before you build an idea in someone else’s mind, you need their permission.” — Chris Anderson
Understanding the research behind how people make decisions helps us gently nudge them towards decisions that are in our favour, while making them feel that they made the decision themselves.
G. DELIVERY STYLE
The sessions are conversational, exploratory and engaging. The class is divided into five (5) groups of eight (8) participants each. The method includes presentations, group exercises, class discussions, in-class exercises, mind-bogglers and in-depth conversations.
It incorporates extensive storytelling, with the majority of the stories drawn from the Professor’s first-hand experiences.
H. TARGET AUDIENCE
Any entrepreneur or manager who wants to improve their interface skills and achieve better outcomes in their day-to-day negotiations.
I. DURATION
The training programme is designed to be delivered in one day, from 9.30 am to 4.00 pm, with coffee breaks and a one-hour lunch break.
This provides sufficient time for an in-depth exploration of TEI concepts and extensive practical application.
J. TRAINING FEE
Three Hundred and Fifty Thousand Naira (₦350,000), inclusive of tea breaks, lunch and writing materials.
To register: Click here